T. Rowe Price Lead Mgr, Communication Consultant Sales in Owings Mills, Maryland
Our mission as a leading investment management firm is to help our clients achieve their long-term financial goals. We believe our associates are the key to this mission and we are always looking for talented individuals who share our commitment to our client’s success.If you’re looking for challenging work experiences and the ability to learn in a collaborative culture, we invite you to explore the opportunities available at T. Rowe Price.
PRIMARY PURPOSE OF THE POSITION
The Lead Manager, Sales Communications Consultant executes against the RPS Strategic Imperative of acquiring target clients and our number one business objective of client retention. The incumbent provides critical deal-specific support by positioning and articulating the participant communications experience during new business and rebid opportunities. By collaborating with internal partners, the incumbent is expected to plan, prepare, and execute for sales finals/semi-finals; leading to the conversion of new and retention of existing retirement plan relationships. Communications Sales Lead Managers serving in this capacity require a high degree of consultative and presentation skills to sell to both prospect and clients. In addition, Communications Sales Lead Manager demonstrates product technical expertise of 401(k) RPS full-service, investment only, record-keeping only and total retirement outsourcing services. This incumbent works with all sales opportunities from micro to the most complex and strategic.
This positon is responsible for representing the Participant Communications experience during sales finals/semi-finals, including new business and rebids. The Lead Manager, Sales Communications Consultant must be well versed in all mediums for participant communications (phone, face-to-face, print, electronic/digital, etc.) and able to present this information effectively to Plan Sponsors.
Communications Sales Lead Manager acts as a key leader/participant in the sales planning process. This role strategizes with the Relationship Manager and Sales Team to determine the Communications Plan for each deal and how to tailor the presentation approach to best align with each client’s situation. This position executes their portion of the sales meeting/finals to the end goal of winning business.
The Communications Sales Lead Manager acts as internal advisor and information conduit to/from Clients, Advisors, Communications Consultants, Marketing leadership, Relationship Management and Sales to understand and optimize processes, content, organizational changes, and client sentiment.
Develops an understanding of clients’ business and industry to enhance the ability to work as a strategic partner and inform communications strategy. Maintains a broader external competitive view of market best practices and identifies ways to leverage this information in consulting with clients on implementation of strategies. Utilizes information gathered from client partnership to influence broader practices within the participant communications team and RPS.
Effectively participates in or lead project initiatives by being an advocate for the participant communications team, helping to influence decisions focused on project goals and objectives, and meeting all deadlines associated with project deliverables.
College degree and 7 to 10 years of marketing, advertising, and/or communication experience
3-5 years of experience managing complex client work and/or providing oversight or strategic projects
Retirement industry knowledge
Previous consulting experience
Advanced knowledge of T. Rowe Price products and services
Excellent communication skills (verbal, written, and interpersonal) with the ability to effectively communicate with individuals at all levels.
Flexible style with the ability to assess people and quickly understand their preferences and style in receiving information.
Demonstrated ability to understand an individual’s stated and unstated needs and respond appropriately to those needs
Adept at proactively assessing client needs
Excellent organizational, time management and follow-through skills
Advanced knowledge of T. Rowe Price Retirement products and services
In-depth knowledge of retirement plans
Works well in a deadline-driven environment
Displays strong problem solving and decision making skills
Proven ability to design and deliver presentations
Possesses strong negotiation skills
Previous client facing experience
Solid attention to detail
College degree and 4 years of related work experience, or
Associate degree and 6 years related work experience, or
High School diploma/equivalent and 8 years related work experience
Flexible with travel as incumbent will travel typically 80% of the time
T. Rowe Price is an Equal Opportunity EmployerT. Rowe Price is an asset management firm focused on delivering global investment management excellence and retirement services that investors can rely on–now, and over the long term.