GENCO General Manager in Pennsylvania, United States

Title: General Manager

Location: United States-Pennsylvania-Kutztown

Job Number: 14739

About GENCO….

GENCO, A FedEx Company, is a leading supply chain solution provider specializing in Product Lifecycle Logistics® for technology, retail, consumer and industrial goods, and healthcare industries. Operating more than 38 million square feet throughout North America, GENCO provides a comprehensive range of integrated logistics services to enable growth, minimize cost, mitigate supply chain risk, and improve customer service. Services include inbound logistics, warehousing and distribution, fulfillment, contract packaging and product configuration, systems integration, returns processing and disposition, test, repair, refurbishment, product liquidation, and managed transportation.

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We Have….

A strong FedEx brand consistently ranked among the world’s most admired and trusted employers.

A top notch leadership team with the experience needed to grow and develop your career.

An open mind for new ideas and creative methods.

A strong compensation and benefits package, including health, vision, dental, 401k with a strong match and much more!

General Summary...

The General Manager works with Managers (i.e., Operations, Quality Control) and Supervisors to implement monitor and enhance all aspects of support to include operational performance, safety, security, productivity, cost control, customer service, and continuous improvement. The General Manager is the primary point of contact between the Customer and our Company. He/she has management authority, responsibility, and oversight of all contractual tasks. Responsible to identify, review and then follow internal policy to make contract revisions. This position requires the exercise of independent judgment, decision-making, and discretion.

This Position Will Be Responsible For…..

Preparing, maintaining and communicating all operational goals and GENCO Standard Operations Procedures.

On-going management of facility fiscal performance (Profit and Loss), yearly budget preparation.

Monitoring space utilization/layout and maximizing usage/making recommendations.

Managing, coaching, mentoring, developing staff to achieve prescribed objectives.

Overseeing the recruitment and new hire process and ensuring/ reinforcing the GENCO teammate culture is being fostered in the facility.

Monitoring and ensuring departmental/facility performance metrics are met in a timely and cost effective manner.

Ensuring the accurate and timely preparation of all necessary reports and records regarding facility operations.

Developing, implementing and directing; equipment preventative maintenance programs, safety programs, and facility building/grounds maintenance programs.

Responsible to identify, review and then follow internal policy to make contract revisions.

Monitoring facility purchasing process to include: auditing, guideline compliance, and approval; creating programs to maximize cost saving for GENCO and customers.

Ensures facility is maintained to industry regulatory specifications, if required.

Performs other duties as required.


You might be a great fit if….

BA/BS degree in Logistics, Industrial Engineering or other related operations discipline is strongly preferred. Alternatively military rank at E-8-9/ or O3-O5.

A minimum of eight years of proven management experience, preferably in a large, high volume logistics environment responsible for WMS, QDM, LMS, P&L and talent management of managers.

Ability to interact effectively at multiple levels, in support of our customer relationships; demonstrated self-confidence, particularly with client relationships; strong relationship building skills

Excellent communication and presentation skills; ability to effectively present information and respond to questions from groups of managers, clients, teammates, customers, and the general public

A proven track record of mentoring and development of direct reports and subordinates.


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GENCO participates in E-Verify.

Job: Warehouse & Distribution