CliftonLarsonAllen, LLP Application Support Analyst in Phoenix, Arizona
CliftonLarsonAllen is a professional services firm and the tenth largest accountancy firm in the United States located in Phoenix, AZ. We currently need an Application Support Analyst to assist our current staff with growing our burgeoning automation technology team.
We are looking for an energetic team player who is comfortable working in a fast paced, dynamic environment with the ability to multitask efficiently and effectively.
Provide enterprise-wide technical support for the company's financial applications. Key responsibilities include application configuration, security, problem identification & resolution, application support and implementation.
Analyze, test and document application programs, scripts and other tools as requested by users or required to automate production, and assigned by management, using SQL and/or other programming tools.
Serve as the key contact for assigned applications. Stay current with all application upgrades and enhancements. Work with vendors and internal technical teams to resolve issues, install and test upgrades and customizations.
Coordinate with departments to provide application training/education, and documentation.
Work with the business units to learn their processes and how they are applied within the supported application.
Monitor assigned systems and applications performance to maintain agreed to performance metrics. Take proactive steps to improve performance when necessary. Escalate issues to management.
Troubleshoot assigned application problems, reporting problems and/or recommending customizations to management.
Provide periodic status reports to management.
- 3+ year(s) of experience in Application administration
- 3+ year(s) of experience in Web Application Support
- 3+ year(s) of experience working with Excel-based data using advanced functions
- Applied SQL proficiency
- Exceptional written and oral communication skills
- Expertise with MS Office tools including Excel, Word, Visio, and PowerPoint
- Ability to work quickly and independently in a fast-paced environment
- Requires ability to handle multiple tasks
- Excellent analytical and troubleshooting skills, with an emphasis on root cause analysis
- Excellent organizational, teamwork and time management skills
Bachelor's Degree or equivalent required
ABOUT THE FIRM
CliftonLarsonAllen LLP (CLA) is a professional services firm delivering integrated wealth advisory, outsourcing and public accounting capabilities to help enhance our clients’ enterprise value and assist them in growing and managing their related personal assets – all the way from startup to succession and beyond. Our professionals are immersed in the industries they serve and have specialized knowledge of their operating and regulatory environments. With over 4,400 people, 100 US locations and a global affiliation, we bring a wide array of solutions to help clients in all markets, foreign and domestic. Investment advisory services are offered through CliftonLarsonAllen Wealth Advisors, LLC, an SEC-registered investment advisor.
We are deeply invested in the success of our professionals and provide innovative career-building opportunities. At CLA, we aim to positively impact the clients we serve, the people we employ, the profession we represent and the communities we call home.
CLA is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability status, protected veteran status, national origin, or any other characteristic protected by law.
Requisition Number: 16-1116
Title: Application Support Analyst