Illinois Tool Works, Inc. Installation Manager - Southwest in Phoenix, Arizona

Installation Manager - Southwest at ITW

Job Description


Responsible for direct management of installation service business including multiple Lead Install technicians. Personally responsible for the selling of installations in the territory. Extensive involvement with the Foodservice and Food Retail selling organizations to promote the sale of Hobart, Vulcan and FEG products. Develop and maintain close customer relations with all customer types to promote installations and equipment sales. Accountable for meeting installation revenue growth, profitability, and expense targets along with return on management investment and corporate asset management objectives. Responsible for annual service revenue between $1.0MM & $3MM.


Responsible for driving the overall performance of the installation territory in response to customer needs, thereby insuring their satisfaction with installed Hobart, Vulcan and other FEG products and promoting future products and services.


Drive installation business growth and profitability.

Build permanent relationships with key customers including end users, dealers and sales reps to insure their satisfaction with installed Hobart, Vulcan and other FEG products and promote future products and services.

Build working relationships with territory Foodservice and Food Retail sales representatives to ensure the total needs of the customer are being met.

Manage and schedule install teams

Manage, set up and update subcontractor agreements

Develop and maintain relationships with local branch operations

Develop annual budget and operating plan for assigned geography.

Establish systems and procedures to deal with local installation priorities

Operates within budgets and MBO’s as approved by Director of Installations

Selects, trains and manages all personnel

Administers personnel policies and programs within assigned geography.


  • Equivalent to some college-level training in business administration/marketing with strong customer relations skills and a financial acumen.

  • 2 – 3 years experience within the Food Retail, Foodservice and/or Service industries.

  • Strong verbal, written and interpersonal communication skills

  • Equipment knowledge

  • PC proficient in Microsoft Office applications, such as Word, Excel, PowerPoint and Outlook.

  • Estimating Knowledge

  • Management Skills

  • Transportation Workings

  • Staging

  • Delivery process

  • Business Acumen

  • Accounting Skills

  • Profit Loss understanding

  • Business unit Management

  • Payroll management

  • Vehicle Management


  • Degree in business administration/marketing

Pre-employment screenings performed (which includes background checks and drug screening)


Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at [Click Here To Join] to request assistance. No other requests will be acknowledged.

In accordance with the San Francisco Fair Chance Ordinance, Hobart Service considers all qualified applicants with a criminal history.