Bayer Global Quality & Compliance Staff Analyst in Pittsburgh, Pennsylvania
Your tasks and responsibilities
Bayer Business & Technology Services, LLC’s Pittsburgh, PA, office seeks a Global Quality & Compliance Staff Analyst. Will: (i) collaborate with IT teams in quality assurance of services and processes; (ii) provide audit and GISC controls support and manage audit action items in internal audit tracking system (Trackwise); (iii) support the quality management teams in a global perspective; (iv) coordinate global initiatives in internal quality management system (BEAM); and (v) coordinate vendor services provisioning and monitor respective quality of service.
Who you are
Must have a bachelor’s degree (or foreign equivalent) or a combination of education, experience and training evaluated to be equivalent to a bachelor's degree in Computer Science or a directly related field plus five (5) years of experience in a related position.
Experience must include: (i) working in leading positions on mid- to large-size companies; (ii) working with IT Infrastructure Library (ITIL) processes implementation and compliance; (iii) working with/handling incident, change, problem, and knowledge management processes to monitor quality of services and achieve continuous improvement; (iv) working in cross-functional, multi-disciplinary teams on projects with regional and global scopes, aiming for cost savings and complexity reductions, harmonizing and implementing global standards, increasing efficiencies, and assisting with regional or global consolidations and outsourcing; (v) managing vendor services provisioning and outsourcing, improving the agility and quality of services delivered by vendors; (vi) monitoring service level performance from services provided by vendors; and (vii) working with/within the budgeting process.
Must have an IT Infrastructure Library (ITIL) certificate as well as be able and willing to travel domestically and internationally up to 20%.
Bayer offers a wide variety of competitive compensation and benefits programs. If you meet the requirements of this unique opportunity, and you have the "Passion to Innovate" and the "Power to Change", we encourage you to apply now. Job postings will remain open for a minimum of ten business days and are subject to immediate closure thereafter without additional notice. To all recruitment agencies: Bayer does not accept unsolicited third party resumes.
Bayer is an Equal Opportunity Employer Minorities / Females / Protected Veterans / Disabled