ADP eTIME Project Services Consultant in Prague, Czech Republic
eTIME Project Services Consultant
The Project Services Consultant is responsible for consulting with Clients to develop an optimized Workforce Management solution leveraging ADP best practices and industry trends in order to meet the Client’s current and future human capital management needs.
The Project Services Consultant objective is the accurate and efficient implementation of the solution for the work streams he/she is responsible while understanding the upstream and downstream impacts to the Client's overall human capital management solution.
The primary focus of Project Services Consultant is to provide varying levels of implementation services through configuration, analysis, validation, project planning and professional consultative services to Clients to ensure successful implementation. The candidate must possess proven consultative, analytical and technical abilities necessary to implement high quality, sound solutions for new and existing clientele.
This will be a physical position in the Prague office. This position requires up to 20% travel. This position requires language proficiency in English and the prominent regional language (to be defined by open position).
Implementation Knowledge and Domain Expertise:
Analyze existing Client systems, interface requirements, business process and operational needs. Leverages domain expertise and industry leading best practices in order to provide consultation during analysis and recommend optimal long term solution design.
Adheres to standard work, tools, and approaches when implementing Client solutions. Stays current and incorporates new approaches, tools and processes timely into work.
Collaborates with the Client project team to insure that the impacts of decisions and approaches are viewed across the solution work streams. Has an understanding of dependencies and workflow intersections across the HCM components. Able to talk at a high level about the various components of HCM and the touch points between them.
Formally documents project expectations and requirements throughout the duration of the project to be used to manage client expectations.
Delivers accurate interface solutions and configuration that follows standard best practices and allows for interactive modeling and testing, strengthening Client confidence.
Stays current with business industry trends and best practices. Applies to Client consultation and solution recommendations.
Be knowledgeable about ADP’s products and services to recommend these to Clients when appropriate.
SQL knowledge is strongly desired; however, not required.
Understands Client Business Issues (CBI) and can effectively tie back and explain to the Client how the delivered ADP HCM Solution addresses the CBI's.
Creates effective visual aids and utilizes communication tools to reach remote and in-person audiences.
Conceals ADP jargon and hidden dimensions from Client. Collaborates internally to resolve and respond to Client inquiries or issues.
Must make quick decisions on resolving or prohibiting client issues.
Ability to influence and guide Client to ADP best practice and standard solution adoption.
Builds relationship of trust and credibility with Clients.
Act as the primary functional and technical liaison between ADP and the client.
Ability to speak the language of a HR Practitioner.
Partners with Service Center Consultants on a seamless Client transition.
Insures that all Implementation outstanding items are resolved timely.
Understands project scope, timelines and budget and is able to recognize constraint risks and addresses or escalate appropriately.
Provides status reports and updates to Project Manager and other project team members appropriately.
Manages individual work stream work plan and is able to identify risks to plan. Ensure issues and risks are documented and work with team members to resolve.
Experience, Skills, Academic
- Bachelors Degree or Equivalent in Education & Experience preferred.
Coursework toward FPC, CPP and/or PHR certification preferred.
Business to business client service interface experience with a human capital management functional area expertise and/or a product/feature expertise.
Preferred experience in relevant industry, as HRIS practitioner and/or with system implementations.
Preferred experience with Kronos Workforce Central or ADP Enterprise eTIME Implementation strongly preferred.
Must be proficient using Microsoft Office and working knowledge of various operating systems.
Demonstrates basic project management skills.
Experience communicating to all levels of associates across various media, including Sr. Management.
Experience in conducting training sessions is desired however not required.
Strong Service Orientation
Strong analytical skills
Maintains focus and overcomes obstacles to complete work
Uses time and resources efficiently
Results-orientation/exceeding client expectations
Domain Knowledge/Technical Competency
Decision Making and Judgment
Project Communications (Internal and External)
Understanding of Products/Applications
Demonstrates Professional Principles
Excellent oral and written communication skills (persuasion, motivation)
Mentoring & Leadership Skills
Requisition #: 91207
Job Title: eTIME Project Services Consultant
Country: Czech Republic
Employment Status: Full Time
Job Category: Technology
Area of Interest: Technical/Application Support
Locations: Czech Republic, Prague