WakeMed Health & Hospitals Patient Accts Representative (ED Registration - North Hospital) FT Eve/Night in Raleigh, North Carolina

Patient Accts Representative (ED Registration - North Hospital) FT Eve/Night

Job ID #: 24567


WakeMed North

Job Category:



ED Registration - 17_6241

Employment Type:




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About WakeMed

WakeMed North Family Health & Women’s Hospital provides exceptional patient care to the residents in the growing north Raleigh, N.C., area. Between the women’s hospital and outpatient services, WakeMed North offers services for the whole family including: 24/7 emergency, day surgery, childbirth facilities, Level III special care nursery, women’s medical and surgical services, outpatient imaging, laboratory and outpatient rehabilitation services, and a growing network of physicians.

The new, 61-bed women's hospital (opening in May 2015) provides inpatient and outpatient obstetrics and gynecological care to women of all ages. The full-service emergency department provides 24/7 care for the entire family that is backed by Wake County's only Level I Trauma Center and WakeMed Children's Hospital, both located at WakeMed’s Raleigh Campus.

WakeMed Health & Hospitals is headquartered in Raleigh, N.C., which is ranked nationally as one of the top 10 best places to live for quality of life, and is located just two hours from the beach or three from the mountains. The area has been named one of the fastest growing areas in the country and is located just minutes from the famous Research Triangle Park.

Position Information

The Patient Accounts Representative is responsible for providing unsurpassed service while ensuring all necessary actions are taken to identify patients and complete the registration process for Emergency Department patients in an accurate and timely manner. Including the responsibility for obtaining financial and demographic information for maximum reimbursement. Verification of active Medicare, Medicaid and Commercial Insurance coverage. Maintain scanned documentation in the electronic ED Chart to include insurance cards, identification cards and other medical record documents. Ensures signatures for General Consent are obtained. Distributes WakeMed's Notice of Privacy Practices, Notice of Patient Rights/Responsibilities and Financial Policy. Performs all duties and assignments promoting the Wake Way and supporting WakeMed's Mission, Vision and Values.

Experience Requirements :

Work experience in customer service or public contact required. One year of experience in a healthcare setting preferred. Experience related to third party payors preferred. Working knowledge of insurance and managed care industries preferred. Basic medical terminology, diagnosis, and procedure coding knowledge preferred.

Education Required :

High School Graduate or equivalent required. Associate degree or college level courses in business or related field preferred.

Licensure/Certification Requirements :

Hours of Work :

Monday-Friday 3pm 11:30pm

Weekend Requirements :

As Needed

Call Requirements :

as needed