Cone Health HIM Analyst in Reidsville, North Carolina


Our Purpose Together, we create unsurpassed health care experiences. Our Intent We are the leader in delivering integrated, innovative health care. Our Values At Cone Health, we value and are accountable for:

  • Caring for Our Patients We provide exceptional quality, compassionate care and service in a safe, respectful environment.

  • Caring for Each Other We appreciate each other through honest communication and respect. We inspire ongoing learning, pride, passion and fun.

  • Caring for Our Communities We engage our communities with integrity and transparency. We embrace our responsibility to promote health and well-being.

    Education / Licensure / Certification

EDUCATION: Required: High School Diploma or equivalent



EXPERIENCE: Required: Six (6) months experience in Health Information Management Department or Medical Office setting. Preferred: One (1) year experience in a Health Information Management Department or Medical Office setting or experience in a Health related field. Basic knowledge of medical terminology. Experience working with an EHR.

KNOWLEDGE, SKILLS, AND ABILITIES: Required: Attendance Demonstrates consistent reliability and punctuality in regard to attendance. Corporate Compliance - Protects all confidential information and obeys all HIPAA regulations. Adheres to all organizational and departmental policies and procedures, including dress code. Communication-read,write,speak - Demonstrate the ability to effectively read, write and speak English Patient Safety - Adheres to National Patient Safety Goals (including compliance with Infection Prevention, Hand Hygiene, etc.).Identifies and reports safety hazards and incidents. Maintains secure areas per policy (carts, closets, etc.).Protects all confidential information and obeys all HIPAA regulations. Follow instructions - Ability to follow verbal instructions and perform routine tasks. Attention to detail, thorough in work Basic ability to use a computer and check email Computer skills sufficient to utilize medical record - Demonstrate computer skills to utilize electronic medical record. Data Entry - intermediate knowledge MS Word - basic knowledge Excel - basic knowledge Critical thinking and decision making skills Ability to work independently Accountability - Takes responsibility for own actions, including the impact of own decisions on patients and others. Also takes responsibility for actions of any direct reports, avoiding blame or excuses. Takes appropriate action when anyone in the organization violates standards or regulations, viewing it as unacceptable to "look the other way". Adaptability - Effectively assesses and adjusts to changes in circumstances, resources, or environment, using the creativity and flexibility required to remain effective. Views change as a constant, accepting and adjusting to twists and turns. Adjusts to the especially unpredictable nature of a healthcare environment, shifting focus as necessary, and taking reasonable action, even when faced with various levels of uncertainty. Responsiveness - Reacts promptly when requests are made or situations clearly call for it. Shifts priorities when a timely response is essential. Actions reflect sensitivity to patient/customer needs and sense of urgency. Balances speed of response with safety concerns. Organizational Skills Integrity - Demonstrates an unwavering commitment to do what is ethically "right". Consistently tells the truth unless doing so would violate confidentiality or compromise the safety or privacy rights of patients or others. Behaves in a manner fully consistent with stated intentions and commitments, even when there is no one to witness activities. Stands up for what is right even when there are personal risks or when there are clear rewards for doing otherwise. Professional Appearance - Presents a neat, clean and professional appearance consistent with a healthcare environment. Demonstrates appropriate use of personal proactive equipment. Apparel is appropriate for work to be performed (including name badge) and does not pose a safety risk.

PHYSICAL REQUIREMENTS: Light Work: Exerting up to 20 pounds of force occasionally (up to 1/3 of the time), and/or; up to 10 pounds of force frequently (1/3 to 2/3 of the time), and/or; a negligible amount of force constantly (2/3 or more of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible.

HEARING/VISION: Hear and differentiate low volume sounds in order to make judgments regarding actions needed Hear alarm bells, verbal conversations, telephone voices and normal volume sounds Close vision (clear vision at 20 inches or less) Distance vision (clear vision at 20 feet or more) Depth perception (three-dimensional vision, ability to judge distances and spatial relationships) Color vision (ability to identify and distinguish colors)

CONDITIONS OF EMPLOYMENT * Annual flu shot * Annual TB test (if applicable to your job location) * Annual HLCs (Healthstream, formerly CBL)-Safety at Work and Corporate Compliance * Maintain licensure/certification/registry/listing (if applicable to your job)

Job Description

JOB SUMMARY: Performs quantitative and qualitative analysis on all discharged patient records. Verifies and assigns all provider deficiencies within the electronic medical record to assure that all records meet hospital requirements.

MAJOR WORK ACTIVITIES: Performs qualitative analysis of medical records to identify and assign record deficiencies to providers based on both The Joint Commission and hospital guidelines. 25 %

Meets quantitative analysis of medical records based on specific guidelines. 25 %

Assists management staff with Physician Suspension duties. 10 %

Assists with dictation corrections and prioritization duties. 10 %

Maintains complete and accurate daily productivity records. 10 %

Works closely with physician offices and hospital staff to acquire necessary documentation (queries, WQ follow-up, missing dictation) 10 %

Assists with location specific duties (phone calls, ROI, physician orientation, chart pick-up and customer service dealing with walk-ins) 10 %

WORKING CONDITIONS: Occurs under one-third of the time: Exposure to bloodborne pathogens Hazardous waste and/or toxic/caustic chemicals Fumes or airborne particles


Communication I will create and engage in conversations of possibility.

  • I will be open to innovation and creativity.

  • I will listen to understand.

  • I will bring ideas for solutions and be open to alternative ideas.

  • I will be open to constructive feedback.

  • I will not engage or listen to negativity or gossip.

  • I will be positive when speaking about Cone Health, my department, and my coworkers.

  • I will be approachable.

  • I will focus on behaviors, not the person, during conflict.

Accountability I will honor my word.

  • I will do what I say when I say I will. o I will “clean it up” when I can’t keep my word.

  • I will honor my work agreement.

  • I will be “on the court” instead of “in the stands.”

  • I will follow up in a timely manner on commitments and requests.

  • I will apologize when someone experiences less than excellent service. o I will take responsibility for my actions, decisions and performance.

  • I will protect patient safety (best practices: ex – hand hygiene).

Respect I will assume the best of intentions and embrace differences.

  • I will collaborate and seek other people’s input.

  • I will demonstrate courtesy, compassion, and respect with my tone of voice and body language.

  • I will speak positively about Cone Health – managing up coworkers, physicians, departments, patients and visitors.

  • I will ask the person directly involved when I don’t know.

  • I will include diverse skills, abilities, strengths, and backgrounds to create better outcomes.

  • I will care for myself while also respecting others.

Empowerment I will own it, solve it, and celebrate it!

  • I will offer solutions when problems are identified.

  • I will share my input for decisions by participating in forums such as shared governance, town halls, employee engagement survey, brown bag discussions, employee councils, staff meetings, or directly with my manager.

  • I will take charge and do the right thing at the right time.

  • I will make decisions keeping a balance of service, quality, and cost in mind.

  • I will demonstrate Cone Health values.

  • I will seek opportunities to celebrate and have fun.

  • I will recognize good work.

I have seen and reviewed the job description in its completed form and understand that I will be required to perform all functions listed if hired for this position. I recognize that, if hired, it is my responsibility to notify my manager as soon as possible if I am unable to perform any of the functions of my position for any reason. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

Exceptional People Providing Exceptional Care!

Cone Health is a state of the art network of facilities providing patients access to the latest developments in medical care from their first moments of life through later years. Our network offers the most breakthrough treatments and technology available in healthcare today. As a teaching hospital, we offer employees the opportunity to become leaders in the industry and continued growth from their first day on.

Extraordinary patient care is about being “high-touch” as well as “high-tech”. Community service and superior patient care are the cornerstones of our organization, a philosophy that is demonstrated by each and every one of our valued team members. We are proud to be the largest private, not-for-profit employer of choice in the Piedmont, NC area community!

Cone Health is an equal opportunity employer. If you require assistance with our online job submission process, please contact our Talent Acquisition team at 866-266-3767 to request an accommodation. Additionally, Cone Health invites interested deaf and hard of hearing applicants to use Video Relay Service (VRS).

Requisition Number: c11165

Position Title: HIM Analyst

Department: 50650-SW-Health Information Mgmt

Job Interest Category: Clerical/Administrative

Job Interest (specific): Other-Clerical/Administrative

Campus/Location: Annie Penn Hospital

City: Reidsville

Work Schedule: 4 - 9 hour days M-TH 9a-4p, Fri 9:30a-4p, occ weekends

Specific Work Schedule Detail: M-TH 9a-4p, Fri 9:30a-4p, occ weekends

Hours per week: 32