PAE, Inc Support Services Manager in Richmond, Virginia

Supporting the Most Exciting and Meaningful Missions in the World

Support Services Manager

Serve as the Support Services Manager for an enterprise Base Operations Support contract in the Central Virginia Area. This individual will be responsible for providing day-to-day oversight and management in the support service areas of the contract and must demonstrate and apply highly developed interpersonal, analytical and communication (written and verbal) skills the ability to manage complex programs in a diverse and dynamic environment with short-notice tasking’s under high pressure situations.


  • Perform ESH duties as the PAE authorized representative for the technical and administrative performance of services required under this contract

  • Act as a Point of Contact (POC) for questions or difficulties that arise related to the support services activities on the contract, interfacing with the CO, COTR, and Government leadership on a daily basis

  • Directly manage day-to-day operations and maintenance activities for PAE’s support services operations

  • Review business systems administration, resources, procedures, and methods to improve operational effectiveness, utility, and efficiency

  • Lead review sessions with the Government to discuss cost, schedule and technical performance.

  • Recommend, develop, implement, establish and enforce procedures and programs to increase efficiency and cost effectiveness

  • Provide technical support to operating entities

  • Interpret and implement maintenance policy;

  • Key responsibilities on contract performance include adherence to company and government processes, regulations, and statutes

  • Establish milestones and monitors adherence to master plans and schedules

  • Identifies program problems and obtains solutions, such as allocation of resources or changing contractual specifications

  • Act as the primary point of contact for after-hours emergency response

  • Directs the work of a diverse employee population assigned to the program

Required Qualifications and Experience:

  • Bachelor’s Degree in Facility Management, Engineering or related area

  • (5) years of relevant work experience supporting a contract of similar size and scope (contract value of at least $200M)

  • Must possess a current TS/SCI clearance with polygraph

Other Knowledge, Skills and Abilities

  • Certification in Facilities Management and/or PMP is desired.

  • Ability to work in a fast-pace environment that requires handling multiple tasks at a given time and rapidly adapting to changing priorities and schedules

  • Experience with MAXIMO preferred

  • Excellent organizational and time management skills

  • Expert computer skills, specifically Microsoft Office Suite

An Equal Opportunity Employer. PAE’s hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran’s status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.

EEO is the Law Poster at


PAE is a leading provider of enduring support for the essential missions of the U.S. government, its allied partners and international organizations. With over 60 years of experience, PAE supports the execution of complex and critical missions by providing global logistics and stability operations, technical services and national security solutions to customers around the world. PAE has a workforce of approximately 15,000 people in over 60 countries on all seven continents and is headquartered in Arlington, VA.

In compliance with the ADA Amendments Act (ADAAA), should you have a disability and would like to request an accommodation in order to apply for a currently open position with PAE, please call Recruiting at (703) 656-6064 or email with "Disability Assistance" in the subject line.