Home Choice Customer Account Manager in ROCHESTER, Minnesota


Summary:* * Provide the highest level of customer service through sales support and account management activities including, but not limited to these essential job duties:

Essential Duties & Responsibilities:

  • Responsible for establishing and maintaining complete files for each customer, including updated contact information, record of collection efforts, payment history and all correspondence

  • Complete and verify credit applications on all customers

  • Thoroughly understands and can explain the Installment Sales Agreement

  • Responsible for collection activities on all past-due accounts

  • Maintain credit and financial files on all customers

  • Assist in the unloading and set-up of incoming new product deliveries

  • Assist in the preparation, loading and delivery of products to customers

  • Follow Company policies and procedures

  • Perform duties to meet established job standards

  • Perform other duties assigned by the Assistant Manager and Store Manager

Qualification Requirements: Must pass entry level tests including drug screen and background check. Must have a valid state driver’s license and a good driving record.

Education and/or Experience: High School diploma or equivalent

Skills & Abilities: Good communication and customer service skills.

Physical Demands: While performing the duties of this job, the coworker may be required to lift heavy objects.

Req ID: 219508