HCA, Hospital Corporation of America Financial Counselor - Full Time - Northeast Methodist Hospital in San Antonio Live Oak, Texas

Parallon pioneered the modern-day concept of healthcare shared services more than 12 years ago, perfecting revenue cycle management best practices and customizable technologies for the industry’s largest healthcare provider in 700 facilities and 1000 physician practices. Today, our team of more than 13,000 revenue cycle professionals applies unmatched expertise, scale and proven processes daily to improve financial performance and long-term sustainability at facilities nationwide.

Reviews alpha census daily and visits in-house patients; collects estimated patient liable amounts; works closely with outside agencies to ensure patient coverage

DUTIES INCLUDE BUT ARE NOT LIMITED TO: • Visit all self-paying patients in-house

• Provide estimates to patients and/or physicians as requested

• Generate insurance verification and precertification reports daily and follow up with case management and insurance verification departments as appropriate

• Post ER and Patient Access deposits into PA system

• Contact insurance companies for patient benefits and precertification requirements

• Review alpha census daily for visits exceeding the original length of precertification and work closely with utilization review for concurrent certification

• Assist patients with payment arrangements and charity applications

• Work closely with outside agencies in helping patients apply for Medicaid and state aid

• Maintain insurance files regarding updates and changes

• Forward problems or concerns to Patient Access Manager

• Enter pertinent insurance information into CPCS and prorate account

• Enter notes into the collections system for all patient encounters

• Maintain professional image and implement excellent customer service to customers

• Complete financial analysis and collect estimated patient liabilities

• Follow up with patients for necessary signatures if they were incomplete at time of hospitalization

• Consistently receive and receipt payments from patients for hospital services in accordance with internal cash control procedures

• Interact with Patient Account Services Insurance Verification Department in establishing up-front payment arrangements with patients

• Other duties as assigned

EDUCATION • High school diploma or GED required

EXPERIENCE • At least one year of collections experience required

• Relevant education may substitute experience requirement

Parallon is an Equal Opportunity Employer (EOE), Minority/Female/Veteran/Disabled, offering a great work environment, challenging career opportunities, and competitive compensation

Title: Financial Counselor - Full Time - Northeast Methodist Hospital

Location: Texas-San Antonio Live Oak-Northeast Methodist Hospital

Requisition ID: 08949-125587