New Balance Retail Team Lead (FT) in San Clemente, California

Our 100 year success is first and foremost attributed to our people. We thrive because of the passionate and dedicated people we hire, and we rely on individuals to match our enthusiasm for our business and our drive for success. We take the meaning and purpose of our brand seriously, and know that in order to help consumers move further, faster, and more frequently, we must embrace this notion ourselves. Our associates are always on the move. They move themselves forward and move our business forward and are motivated to move forward with us.

As a Team Lead, you will be responsible for opening and closing the store, training associates, providing superior customer service and utilizing product knowledge and service techniques to meet the needs of customers. You will correctly measure and fit customers to appropriate products while educating them on the features and benefits of the products. In this role, you will perform stock and inventory functions, such as labeling and price marking items. You will handle payment transactions informing customers of exchange and return policies. As an integral member of the team, you will assist in protecting company assets by reporting shrinkage and security violations, monitoring floor merchandise, and ensuring that security tags are attached and detached as necessary.

You’re a seasoned retail professional with an infectious, positive, can-do attitude. You’re entrepreneurial, energetic, well organized and love the challenges that come with developing talent, making operations more efficient, and engaging customers within your community. You love learning and also have a:

  • Bachelor's degree or equivalent experience.

  • Minimum of 3-5 years of retail experience, preferably with a specialty brand

  • Excellent verbal and written communication skills

  • Strong computer skills including inventory software

  • Flexible availability including weekends and holidays as needed.

Our Benefit Offerings:

We're happy to provide traditional benefits, but to us, the greatest benefit of working at New Balance is taking advantage of additional programs that will enhance your life at work and at home as you grow with our business. Our benefits, at a glance, include:

  • 401k plan with employer match

  • Generous vacation package and paid holidays

  • Paid time off to volunteer in the community

  • Fitness Reimbursement Program

  • Discounted Health Club Memberships

  • Corporate Gift Matching

  • 40% associate discount

You're Career Development:

While the company looks to achieve strategic goals, each associate is encouraged to take ownership and mold their development process as they conquer their personal aspirations. To guide you in the process we offer traditional and nontraditional development opportunities, including mentor programs, to help you move your body or career, in which our executives participate as mentors. We also offer customized team sessions, on and off-site seminars and tuition reimbursement.

New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.

iCIMS ID: 14370

External Company Name: New Balance Athletic Shoe, Inc.

External Company URL: http://www.newbalance.com