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Security Field Service Technician II - Fire Safety & Security - St. Louis, MO
Company Siemens Infrastructure and Cities
Division IC - BT - Fire Safety & Security
Functional Area FS - Field Service
Location MO - St. Louis
Req ID 119718 Job Type Regular
Job Time Full-Time
Experience Level Mid Level
Required Education High School Diploma
Required Travel 5%
The Siemens Infrastructure & Cities (IC) Sector is focused on providing answers that last for America’s aging urban infrastructure by offering solutions to make cities of all sizes more sustainable and competitive. With more than 18,000 employees spanning across the U.S., Canada, and Meso-America, the IC Sector is comprised of five divisions: Building Technologies, Low and Medium Voltage, Mobility and Logistics, Rail Systems and Smart Grid. The IC portfolio includes complete traffic and transportation systems, intelligent logistics, efficient energy supply and environmentally compatible building technologies. Siemens also provides ways to modernize the way power is transmitted and distributed to enhance the smart consumption of energy. For more information on the Infrastructure & Cities sector, visit http://www.usa.siemens.com/infrastructure-cities/.
Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, marital status, family responsibilities, pregnancy, genetic information, veteran or military status.
Installs, troubleshoots, repairs and configures access control, security alarms, and closed circuit television systems. Provides technical service to customer Fire Safety systems including technical support during the installation and commissioning of new or expanded systems. Provides technical service to customer Fire Safety systems including technical support during the installation and commissioning of new or expanded systems. Responds to customer service calls in a timely and efficient manner, troubleshoots and repairs as needed. Performs service tasks required to fulfill service requirements for time and material, emergency service, and contractual agreements. Completes necessary documentation as per the Service Delivery Policy. Communicates with central dispatch on current work order status and receives updates on outstanding customer issues on a daily basis following the Service Delivery Policy. Participates in after hours service program. Assists on installation projects during non-utilized time.
Associate's degree in Electronics or related field. 1-3 years experience. Working knowledge of fire alarm panels, security systems, card access and video matrix systems. Software House or NICET certifications a plus. General knowledge of electronics, components, and construction. Ability to multi-task and prioritize in a short period of time. Completes necessary certification courses on internal and external products used. Certification completed at the senior level. Good verbal and written communication skills for summarizing tasks performed with customer. Strong customer service skills. Good verbal and written communications skills. Skilled in the PC applications and in the use of word processing and spreadsheet programs Ability to lift seventy-five (75) pounds unassisted. Must have valid state drivers license