MasterCard Senior Account Manager in Toronto, Canada

Who is MasterCard?

We are the global technology company behind the world€™s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless ®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Job Title

Senior Account Manager


This position reports to the Vice President & Team Lead, Issuer Relationship Management and is responsible for account management, relationship management and business development with a key Issuer, specifically focusing on their Canadian Consumer Card business.


Maintain primary responsibility for managing the customer relationship and profitability opportunities with a key customer. This will include providing strategic customer solutions and achieving mutual goals through leveraging cross functional solutions teams, systems and processes in order to prioritize and proactively meet customers€™ needs and challenges.

Delivers against sales and net revenue targets

Designs strategies, messaging and proposals for customers

Analyzes the customer€™s business through profitability modeling financial forecasting and competitive analysis

Develops and implements sales plans including business development, marketing and product management

Partners with the customer to establish, execute and report progress against annual business plans

Leads projects and cross-functional initiatives

Negotiates and executes on the customer agreement process

Identifies and recommends products to enhance the customers€™ profitability


In depth experience executing and managing sales strategies for numerous complex or large accounts

Demonstrated expertise and success leveraging MasterCard's core products, rules, and services in customer accounts

Taken a lead role in a customer negotiation

Managed accounts across multiple regions and/or internationally

Improved the overall performance for key customer accounts

Led cross-functional projects within own Country/Region

Led a complex negotiation process from start through completion

Demonstrated thought leadership regarding market analysis for customer organizations€‹€‹

Equal Opportunity Employer
Requisition ID: R-42309