CGI Technologies and Solutions, Inc. Bookprint Production Associate I - All Shifts - Tucson Passport Center in Tucson, Arizona

Bookprint Production Associate I - All Shifts - Tucson Passport Center

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City:Tucson, Arizona, United States

Position ID:J0416-0309

Employment Type:Full Time

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Position Description:

Under the direct supervision of a Bookprint Production Supervisor, the Bookprint Production Associate performs various clerical and repetitive manual functions in Book Print, Card Print, Quality control, and the Mail Out, as well as other miscellaneous functions in support of travel document personalization operations. The Bookprint Production Associate achieves a basic knowledge of the current travel document issuance software and computer operating system, to include retrieval of individual application information, upgrading applications to expedite status, data entry, and generation of mailing labels.

Your future duties and responsibilities:

Book/Card Print

• Maintaining control and accountability of passport books and passport cards

• Reviewing application information and printed passport books/cards for errors and quality

• Removing or rejecting applications and passport books/cards with errors

• Verifying individual book/card usage reports

• Filling out and maintaining Batch Tracking sheets or other reports

• Prioritizing work (i.e., expedited passports and early departures along with regular batches)

• Operating and being responsible for the care of computer equipment, including passport printers

Quality Control

• Checking data on passport using optical character reader

• Writing data onto the passport-integrated chip using chip writer/reader

• Determining acceptability of passport quality

• Performing data entry function and using the computer screen to verify accuracy of data

• Printing correct passport endorsements as appropriate

• Generating address labels and attaching them to mailing envelopes and placing sealed envelopes into postal trays for mailing

Mail Out

• Conducting all aspects of mail out operations, including operation of automated postal machines


• Assisting in training employees in essential job functions and helping to constantly improve training, and process/procedures

• Ensuring adherence to internal controls

• Performing other functions as requested by the Management Team

• Participating and assisting within each department as required by workload

Required qualifications to be successful in this role:

• High School diploma or equivalent and at least 2 years of production experience required

• U.S. Citizenship Required

• Ability to successfully complete the CGI Background Investigation to include; 50 State Criminal, Education and Employment checks; additionally, your ability to successfully complete a Credit and/or Driving Records check may be conducted if required by the contract for continued employment

• Ability to obtain and maintain a Government Agency Moderate Risk Public Trust approval

• Ability to lift and carry 35 pounds

• Basic personal computer skills

• Good hand to eye coordination

• Capable of doing repetitive tasks such as lifting, standing, sitting, reaching, twisting, sealing envelopes, filing and reading

• Capable of sitting or standing for extended periods of time

• Proven ability to communicate effectively and professionally

• Must be able to operate personalization-printing equipment, conduct Quality Control checks of the printed passport, and follow a pre-set pattern for document sequencing

What you can expect from us:

At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 65,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at

This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans.

We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted.

No unsolicited agency referrals please.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary depending upon specific assignment, or upon any US government security clearance if required. Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, gender Identity, sexual orientation, national origin, age, disability, veteran status, pregnancy, or other status protected by law. CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.

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In the US, CGI is committed to a policy of equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

CGI is committed to the principles of equal employment opportunity and to compliance with US laws and regulations. Click here at to access our US EEO/Affirmative action policy.

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  3. Consolidated EEO Is The Law at

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