CGI Technologies and Solutions, Inc. Cashier Supervisor - Western Passport Center in Tucson, Arizona

Cashier Supervisor - Western Passport Center

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Category:Consulting / Business / Functional

City:Tucson, Arizona, United States

Position ID:J0616-0360

Employment Type:Full Time

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Position Description:

Plans, directs, and coordinates the daily activities of the cashier office in the assigned location. Responsible for full knowledge and adherence to all cashiering procedures, to include: acceptance and verification of correct fees, managing discrepancies, lockbox management, deposit and returned check procedures, reports and verifications in TDIS or other databases.

Your future duties and responsibilities:

• Supervise and train personnel in various cashier task and duties

• Communicate verbally and in writing with stakeholders such as Merchant Services, Banks, Credit Card Companies, the Department and other Government Agencies

• Use databases, intranet, and SharePoint sites to review delinquent checks, submit daily deposits, report shortages or overages, and other required reports

• Responsible for verification and management of money receipts from the public counter, lockbox or direct mail

• Responsible for setting work priorities and assuring a smooth transition of all work between the various departments

• Ensure proper record retention

• Verify any discrepancies in the Lockbox vendor receipts and applications and take appropriate action to correct

• Verify that the fee matches the type of application submitted, and deposit the moneys into a bank designated by DOS

• Enter deposits into banking system (i.e. OTCNet)

• Perform counter balance verifications with the counter management

• Close-out and reset cash registers daily

• Train cashiers in all phases of cashier functions and monitoring for compliance

• Monitor the productivity and quality of cashier performance

• Monitor employees and ensure cashier office adheres to all Departments’ procedures, Privacy Act and internal controls

• Monitor for fraud and assist in resolving any discrepancies or inaccuracies

• Provide input, verification, and control of all data recorded

• Perform corrections and overrides

• Ensure that daily log for armored car activities is completed accurately

• Deliver deposit for armored car pick-up on a daily basis; confirms armored car pick-up

• Run daily, weekly and monthly reports for all transactions

• On occasion and in the absence of a Cashier, the Cashier Supervisor shall be required to perform cashiering tasks in accordance with internal controls

• Co-located Agencies/Centers may be required to share Cashier Supervisors to perform cashier closeout functions

Required qualifications to be successful in this role:

• HS diploma (some college preferred), and;

• Six (6) years of progressive supervisory experience in an office environment, including;

• Two (2) years of experience utilizing a variety of office software, specifically: MS Word, MS Excel, and MS Outlook, including;

• Five (5) years of experience in a money-handling environment, including;

• Three (3) years of experience working with cash registers, including;

• Prior experience supervising a money-handling process.

• Must meet all qualifications and requirements of the Cashier

• Ability to analyze and interpret: financial data and reports, regulatory material, and internal controls

• Demonstrated intermediate skills in office software, specifically: Microsoft (MS) Word, MS Excel, and MS Outlook

• Demonstrated ability to manage a money handling process and train lower level Cashiers on duties and workflow

What you can expect from us:

At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 65,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at

This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans.

We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted.

No unsolicited agency referrals please.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary depending upon specific assignment, or upon any US government security clearance if required. Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, gender Identity, sexual orientation, national origin, age, disability, veteran status, pregnancy, or other status protected by law. CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.

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