Washington State Tax Information Specialist 1 in Tumwater, Washington


The Taxpayer Services Division has an outstanding opportunity within its Telephone Information Center expected to last up to 24 months. As a Tax Information Specialist 1 (TIS1), you will provide telephone assistance to various worldwide clients concerning past, present, and future taxable transactions. In this high volume communications center, you will research, investigate, and deliver precise responses concerning complex tax inquiries.

Some more of what you will do:

  • Educate and advise clientele of their responsibilities as taxpayers.
  • Provide customer assistance using agency programs and software applications.
  • Train and support other Taxpayer Services employees when needed.

Click here to find out more about Department of Revenue


We're are looking for candidates who have the following;

A Bachelor's degree in business or public administration, accounting, public finance or closely allied field.

*AND *

One year of professional experience in Washington State tax administration, tax auditing or tax collection.


Two years as a Tax Service Representative

Additional qualifying experience may substitute, year for year, for education

To be considered:

  • Complete your online application in detail as it will be used as your initial resume.
  • Attach a cover letter explaining how you meet the qualifications. *To take advantage of Veteran's preference *please attach your DD-214, member 4 long form, or your NGB-22.


Email jobs@dor.wa.gov or call (360) 704-5738.

Supplemental Information

This job announcement may be used to fill multiple vacancies for up to 6 months after the announcement closes.

This position is covered by a collective bargaining agreement between the Department of Revenue and the Washington Public Employees Association (WPEA). This means, as a condition of employment, you must either join the union and pay union dues or pay the union a representational or other fee within 30 days of the date you are put into pay status.

The Department of Revenue is proud to be an equal opportunity employer. We embrace diversity and offer a respectful, inclusive culture for people with disabilities, as well as members of all protected groups and statuses. We encourage you to apply.

If you need help during the application process, please call the Human Resources Office at 360-704-5738. Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.

Job Type: Full Time - Non-Permanent

Job Number: 2016-10691

Department: Dept. of Revenue

Closing: 10/24/2016 11:59 PM Pacific

Agency: State of Washington

Address: View Job Posting for Agency Information View Job Posting for Location, Washington, 98504.

Website: http://www.careers.wa.gov

Salary: $2,792.00 - $3,627.00 Monthly

Location: Thurston County – Tumwater, WA