Washington State DSHS Developmental Disabilities Case/Resource Manager in Vancouver, Washington


People with developmental disabilities and their families are valued citizens of the state of Washington. Within the Department of Social and Health Services, the Developmental Disabilities Administration strives to develop and implement public policies that will promote individual worth, self-respect, and dignity such that each individual is valued as a contributing member of the community.

Your role within the organization

Region 3 – The Vancouver office is currently recruiting for a permanent Developmental Disabilities Case/Resource Manager-In Training position to provide supports to the clients we serve by providing advanced level social services and specialized case and/or resource management for persons with developmental disabilities and their families. Working Monday through Friday, 8:00 am to 5:00 pm. Travel is required as a routine part of the work and may be as often as daily. This position covers the geographical area of Clark County and will be assigned a caseload within this area..

The ideal candidate will have experience and knowledge working with people with developmental disabilities, and also shares the values and mission of the agency and the administration when working with our clients; have understanding that the importance of basic benefits of community life is not unique to people with developmental disabilities. The benefits include Power and Choice, Relationships, Status/Contribution, Integration, Competence, and Health and Safety.

The successful candidate will be a fast learner, technologically savvy, detail oriented, flexible and will be perceived as a professional in the community and must have people skills and the ability to coordinate supports in a fast-paced environment.


Come enjoy a rewarding career with impressive benefits designed to help you maintain a comfortable lifestyle for you and your family. See the Benefits Tab for more details. Benefits apply to Full Time and most Part Time associates. Benefits may include:

**Major Medical

  • Dental

  • Vision

  • Flexible Spending Account

  • Long-term Disability

  • Retirement and other savings plan options

  • Life Insurance

  • Paid Vacation & Holidays**

See the Benefits tab for more details. Benefits apply to full-time and most part-time employees.


Identify support needs of clients of the Division of Developmental Administration (DDA) and plan for and authorize payment for appropriate services. Schedule and conduct face to face home visits with clients and families.

Complete and revise client assessments and service plans in CARE within established timelines as required for caseload and according to WAC, and send appropriate notices to client and representative.

Review and monitor client plans, reports, and client progress.

Request Exceptions to Rule (ETRs) and prior approval per requirements.

Testify at fair hearings as needed.

Complete service authorizations and input before the regular cutoff to ensure timely provider payments. (SSPS - Social Service Payment System)

Based on assessed needs, refer individuals to appropriate DDA services, other department services, and other community programs/resources. Work with families and community members to advocate on behalf of clients.

Collaborate with other agencies and professionals to support clients. Identify clients or families in crisis and make emergent referrals as needed to appropriate authorities, department /division services, or local community resources.

Establish and maintain complete and accurate case files. Document all client activity in the service episode records in case files. Complete Planned Action Notices, policy exception request, and documents that require higher level approval in a timely manner

Complete Incident Reports per department/administration policy and procedures.


Required Education and Experience

A Bachelor's degree from an Accredited organization


Two (2) years of experience in a social services field, one year of which must have involved providing social services to people with developmental disabilities.

Using the ATTACHMENT feature when applying, you MUST attach all three items listed below:

  • Copy of your qualifying college degree transcripts.

  • Letter of Interest outlining how you meet the skills and abilities listed in the job posting.

  • Chronological resume, including dates of employment.

For questions about this recruitment notice, contact: Lynette Ryder at (360) 829-4956 or at lynette.ryder@dshs.wa.gov referencing 07267.


Graduate training in any field and on year of experience providing social services to people with developmental disabilities.

* Desired Skills and Abilities*

  • Possess a high degree of communication skills (listen, observe, communicate, interview, understand, confront, engage in problem solving, and resolve conflict).
  • Compose professional, clear and grammatically correct correspondence.
  • Organize the work environment and prioritize work assignments.
  • Collaborate with co-workers, other agencies and professionals to meet assessed client needs.
  • Identify support needs and plan for appropriate services for persons with intellectual disabilities.
  • Identify and assess social dynamics between clients and families and/or other relationships.
  • Able to multi-task, in a fast-paced work environment.
  • Knowledge of Developmental Disabilities Administration residential and county service guidelines.
  • Knowledge of Developmental Disabilities RCWs, WACs, and policies/procedures pertaining to duties of the position.
  • Willing and able to travel as required. Supplemental Information

Some jobs may require full criminal background check. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social & Health Services is an equal opportunity employer and does not discriminate on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 829-4956. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.

Job Type: Full Time - Permanent

Job Number: 2016-07267 YY69

Department: Dept. of Social and Health Services

Closing: Continuous

Agency: State of Washington

Address: View Job Posting for Agency Information View Job Posting for Location, Washington, 98504.

Website: http://www.careers.wa.gov

Salary: $3,627.00 - $4,762.00 Monthly

Location: Clark County – Vancouver, WA