Fairmont Server, Zoe's (TEMP Part Time) in Canada

Primary Location

Server, Zoe's (TEMP Part Time)

As a Server with Fairmont Château Laurier, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm, personal attention and knowledge of our outstanding Food & Beverage offerings makes guests of our restaurants and lounges feel unique and valued.

Summary of Responsibilities:

Reporting to the Outlets Manager Team, responsibilities and essential job functions include but are not limited to the following:

  • Consistently offer professional, friendly and engaging service

  • Assist guests regarding menu items in an informative and helpful way

  • Follow outlet policies, procedures and service standards

  • Have full knowledge of beverage lists and promotions

  • Have full knowledge of all menu items, garnishes, contents and preparation methods

  • Follow all safety and sanitation policies when handling food and beverage

  • Other duties as assigned

Employee Status


  • Previous customer service experience required

  • 1-2 years server experience in a similar environment

  • Previous point of sale system experience an asset, but not required
  • Excellent communication and organizational skills

  • Fluent in both official languages required

  • Smart Serve Certification required

  • Strong interpersonal and problem solving abilities

  • Highly responsible & reliable

  • Ability to work well under pressure in a fast paced environment

  • Ability to work cohesively with fellow colleagues as part of a team

  • Ability to focus attention on guest needs, remaining calm and courteous at all times

  • Passing grade on the written recruitment server exam

*Physical Aspects of Position (include but are not limited to): *

  • Constant standing and walking throughout shift

  • Frequent lifting and carrying up to 30 lbs

  • Occasional kneeling, lifting

  • Occasional ascending or descending stairs and ramps

Visa Requirements: Must be elibigle to work in Canada APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!

Accessibility:Fairmont Hotels and Resorts believes in outstanding hospitality. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 613-241-1425 x 3270 if you require accommodation.

ABOUT FAIRMONT HOTELS & RESORTS At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!

Primary Location: Canada-Ottawa-Fairmont Château Laurier

Employee Status: Limited Term

Job Level: Colleague

Schedule: Part-time

Shift: Rotating / Shift Work

Travel: No

Closing Date: 31.Oct.2016, 10:59:00 PM

Req ID: CLH00848