CGI Technologies and Solutions, Inc. Visa Assistant in Washington, District Of Columbia

Visa Assistant

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City:Washington, District of Columbia, United States

Position ID:J0916-0091

Employment Type:Full Time

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Position Description:

The Visa Assistant provides support to the Government staff by performing various administrative and other visa-related support required for the effective operation of the office. A Government manager will provide day-to-day oversight and direction. Anticipated tasks require a high level of attention to detail and accuracy. Depending on the work unit, the Visa Assistant shall perform all duties and tasks of an Administrative Assistant.

Your future duties and responsibilities:

• Ability to work autonomously once provided adequate direction, critical thinking skills

• Ability to read and understand federal regulations such as the Foreign Affairs Manual

Analyze and independently route official correspondence to action points within the Visa Office and to certain areas of the Department. This material, which includes operations memoranda, Diplomatic Notes, reports, statistics, telegrams, letters and FOIA requests, is primarily concerned with immigration matters.

• Sort, distribute, and file cable traffic.

• Provide assistance to visitors from posts, State, and other Government agencies.

• Receive, assemble and distribute all incoming and outgoing shipments and third-party mail via State mail services, UPS, FedEx, USPS, or other carriers.

• Perform searching and filing functions, file and/or retrieve application packages from file cabinets, box and archive files for storage purposes.

Interface with visa applicants or couriers at VO Diplomatic Reception Desk. Perform data entry. Review visa application, photograph, identification and supporting documentation for completeness. Ensure the application and documents comply with visa requirements, photograph meets requirements, and customer is provided fee information if required. Copy customer identification. At the Diplomatic Reception Desk, distribute visaed passports to the correct applicant, comparing customer to passport image or accepting proper documents and identification for third party pick up.

• Maintain knowledge and purpose of a number of automated databases and understand how they interact with other automated systems.

• Ability to manage time and workload effectively which includes planning, organizing, and prioritizing with attention to details

• Skill in utilizing software applications, with the ability to perform administrative functions and to create spreadsheets and reports

Required qualifications to be successful in this role:

• Bachelor’s degree, and,

• Three (3) years of general office experience, including,

• Two (2) years of experience utilizing a variety of office software, specifically: MS Word, MS Power Point, MS Excel, MS SharePoint, and MS Outlook.

• The Government may allow the following qualifications substitutions for this position: four (4) years of additional general office or administrative experience may be substituted for a BS/BA degree.

• Ability to remain flexible and adapt under pressure in stressful situations and follow instructions and established procedures

• Excellent data entry skills, filing and file retrieval skills

• Ability to effectively and politely interface with public

• Ability to comprehend and communicate the requirements for a visa in a professional and courteous manner over the telephone, in person, and in writing

• Ability to learn and recall information about visa application procedures and the rules and regulations pertaining to visa requirements

• Strong organizational skills, attention to detail, and work ethic

• Ability to work independently and as a member of the team to effectively interact with personnel at all levels

• Successful completion of a company background investigation, including criminal, education, employment, credit and driving record checks.

• An INTERIM SECRET security clearance is required to begin employment, and thereafter a SECRET security clearance must be maintained for the duration of employment.

What you can expect from us:

At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 65,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at

This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans.

We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted.

No unsolicited agency referrals please.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary depending upon specific assignment, or upon any US government security clearance if required. Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, gender Identity, sexual orientation, national origin, age, disability, veteran status, pregnancy, or other status protected by law. CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.

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