CGI Technologies and Solutions, Inc. Visa Specialist in Washington, District Of Columbia
CGI-experience the commitment
Find similar career opportunities
Category:Consulting / Business / Functional
City:Washington, District of Columbia, United States
Employment Type:Full Time
Meet our professionals
CGI: An employer of choice
The Visa Specialist provides support to the Government by performing various administrative, clerical and other support functions with high attention to detail and accuracy in all offices of VO.
Your future duties and responsibilities:
Assist in answering Congressional, Headquarters, and White House inquiries.
Liaise in-person, via email, and phone with embassies, consulates, and other high-level foreign country personnel.
Participate in customer service outreach activities including, but not limited to: travel shows, college and university events.
Deal with urgent requests by visa applicants under the direction of a VO manager.
Perform Quality Control in verifying that visa application data matches visa processing data.
Utilize phone and email to resolve questions with applicants.
Perform data entry, look-up files, and applications.
Accept applications and download or enter basic biographic, upload the application, scan documents, and passport data into the NIV computer program, which assigns tracking numbers to each application.
Review visa application for completeness and supporting documentation prior to Government adjudication.
Verify the accuracy of all application data entered in the database against the data on the passport and DS-1648, data-enter or correct any inaccuracies, track all pending cases, add any necessary annotations, draft security advisory opinions where required, prepare correspondence relating to issues with the visa applications.
Interface with visa applicants at Diplomatic Reception Desk. Review visa application for completeness and supporting documentation prior to adjudication. Copy customers identification.
Print and affix visas onto applicants passport after Government adjudication.
Distribute visaed passports envelopes to the correct applicant.
Answer inquiries from visa and waiver applicants.
Generate letters and emails that clearly convey requests for additional documentation or information to visa waiver applicants.
Prepare correspondence for applications not issued.
Interface with the Consular Support Centers to resolve cases.
Communicate with stakeholders, such as: Congressional offices, community-based organizations, and other Government Agencies (except for law-enforcement).
Conduct research on visa cases by gathering information from a variety of sources, including but not limited to: applications, supporting documents, the internet, telephone calls, government, commercial, and open source databases. Write recommended findings in a clear and concise manner that summarizes the information gathered and identified during research.
Review applications from J-1 Exchange Visitors.
Conduct preliminary review of J-1 No Objection cases for forwarding through a case management system to a VO manager for a final review.
Create and maintain spreadsheets.
Maintain liaison with country desk officers, other government agencies, members of the foreign diplomatic corps, and immigration lawyers.
Serve as back-up to the other assistants/analysts/specialists/liaison officers in their absence as designated.
Provide support for special projects and/or events, including, but not limited to, support for conferences, meetings, representational events or bilateral delegations.
Assist in training Visa Assistants in job functions, duties, and tasks.
Available for telework when allowable and requested by Government Managers.
Required qualifications to be successful in this role:
Bachelors degree, and,
Four (4) years of general office experience, including,
Three (3) years of experience utilizing a variety of office software, specifically: MS Word, MS Power Point, MS SharePoint, MS Excel, and MS Outlook.
The Government may allow the following qualifications substitutions for this position: 4 years of additional general office or administrative experience may be substituted for a BS/BA degree.
Ability to effectively and politely interface with public
Ability to comprehend and communicate the requirements for a visa in a professional and courteous manner over the telephone
Ability to learn and recall information about visa application procedures and the rules and regulations pertaining to visa requirements
Good data entry skills, good filing and file retrieval skills, good organizational skills
Excellent customer service skills
Ability to interpret and apply regulatory material
Ability to work independently and as a member of the team to effectively interact with personnel at all levels
Successful completion of a company background investigation, including criminal, education, employment, credit and driving record checks.
An INTERIM SECRET security clearance is required to begin employment, and thereafter a SECRET security clearance must be maintained for the duration of employment.
What you can expect from us:
At CGI, were a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 65,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at www.cgi.com.
This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans.
We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted.
No unsolicited agency referrals please.
All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary depending upon specific assignment, or upon any US government security clearance if required. Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, gender Identity, sexual orientation, national origin, age, disability, veteran status, pregnancy, or other status protected by law. CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGIs legal duty to furnish information.
Referral First name*
Referral Last name*
By checking this box you agree to allow us to contact the individual listed above about your referral and that the referral meets eligibility criteria.
Are you interested in this job?
In the US, CGI is committed to a policy of equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, ancestry, color, sex, religion, age, national origin, citizenship status, disability, protected veteran status, marital status, sexual orientation or perceived sexual orientation, gender identity, familial status, political affiliation, or any other classification protected by state or federal law.
CGI is committed to the principles of equal employment opportunity and to compliance with US laws and regulations. Click here at http://documents.njoyn.com/homebase/cgi/AMSDocs/EEOPolicy-Signed2015.pdf to access our US EEO/Affirmative action policy.
Applicants have rights under Federal Employment Laws:
EPPA at http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eppac.pdf
FMLA at http://www.dol.gov/whd/regs/compliance/posters/fmlaen.pdf
Consolidated EEO Is The Law at http://www.eeoc.gov/employers/upload/eeocselfprint_poster.pdf
If you need an accommodation in order to complete the application process, click here at http://documents.njoyn.com/homebase/cgi/AMSDocs/AccommodationNeeded.pdf .
We make it easy to translate military experience and skills! Click here at http://cgi-veterans.jobs/ to be directed to our site that is dedicated to veterans and transitioning service members.