CGI Technologies and Solutions, Inc. Website Content Coordinator in Washington, District Of Columbia

Website Content Coordinator

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Category:Digital Customer Experience

City:Washington, District of Columbia, United States

Position ID:J0916-0146

Employment Type:Full Time

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Position Description:

The Website Editor will support the Department of State in the Visa Office Website Unit in the management of internal and external website content, including editing, maintaining, and publishing content for the directorate’s visa-related portions of both the internet site (, and the unclassified intranet site. The Website Editor will use a Content Management System and web analytic tools.

Your future duties and responsibilities:

Your future duties and responsibilities

• Edit, maintain and publish content for the directorate’s visa-related potions of the CA internet site (, the unclassified intranet site (CAWeb), and SharePoint subsites based on input of internal stakeholders and needs of external audiences.

 Integrate video, photos, graphics and other multimedia materials on the internet and intranet website, providing a seamless link with external sites, such as YouTube and others.

Contribute to the ongoing design and maintenance of SharePoint subsites.

• Provide technical editing (including proofreading, grammar, and punctuation) to website content.

• Carry out quality assurance checks on website content.

• Liaise with IT department (both IRM and CA/CST) and external web developers to resolve technological issues and conduct work.

• Track and report on all site metrics.

• Monitor customer feedback messages/comments on website to correct issues and/or identify opportunities for improvement.

• Conduct periodic reviews of U.S. Embassy and Consulate websites to ensure compliance with Post Internet Content Guidelines.

• Identify and post relevant VO cables to internal and external websites.

• Monitor workflow and status of project tasks and client requests and provide regular updates to WebUnit Manager and stakeholders.

• In consultation with WebUnit Manager, evaluate business processes and work flows, making practical recommendations for process improvements, and assist with implementing and validating any process changes.

• Coordinate with stakeholders (VO, other bureaus, and other government agencies) regarding their visa-related website information.

Required qualifications to be successful in this role:

Required qualifications to be successful in this role

• Bachelor’s degree, and,

• Four (4) years of general office experience, including,

Two to three years year of specialized experience as a website content specialist, or similar role engaged in website content modifications and implementation of digital enhancements within a web-based content management system.

• Three (3) years of experience utilizing a variety of office software, specifically: MS Word, MS Power Point, MS Excel, and MS Outlook.

• Two to three years of specialized experience with web-based technologies, including Adobe AEM, Photoshop, Illustrator, basic HTML, and/or other design-related applications.

• One to three years of specialized experience with Microsoft SharePoint, including the use of Web Parts to modify the content, appearance, and behavior of SharePoint subsites.

• One to three years of specialized experience with Google Analytics.

• One to three years of specialized experience with ForeSee (or other survey sampling tool).

• The Government may allow the following qualifications substitutions for this position: 4 years of additional general office or administrative experience may be substituted for a BS/BA degree.

• An INTERIM SECRET security clearance is required to begin employment; and thereafter a SECRET security clearance must be maintained for the duration of employment.

What you can expect from us:

At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 65,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at

This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans.

We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted.

No unsolicited agency referrals please.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary depending upon specific assignment, or upon any US government security clearance if required. Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, gender Identity, sexual orientation, national origin, age, disability, veteran status, pregnancy, or other status protected by law. CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.

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