HCA, Hospital Corporation of America Care Assure Program Supervisor in West Hills, California

West Hills Hospital & Medical Center is a full-service acute care facility located in West Hills, CA, in the Western San Fernando Valley. The 225-bed facility recently completed an $80-million expansion that includes a new Emergency Department, Intensive Care Unit, Outpatient Services Unit, Cardiac Catheterization Laboratory, and The Grossman Burn Center. Healthgrades (a leading independent health care rating company) announced that West Hills Hospital has received the Distinguished Hospital Award for Clinical Excellence for 2011 & 2012, the Clinical Excellence Award for Critical Care for 2012. West Hills Hospital is also among the Top 100 Hospitals nationwide for Gastrointestinal and General Surgery. West Hills Hospital was the first Accredited Chest Pain Center in Los Angeles County, and also recently received a Certificate of Distinction as a Primary Stroke Center from the Joint Commission.

Summary: The Care Assure Program, Nurse Navigator, also known as Care Assure Supervisor is responsible for the programs and resources that support the navigation of patients through complex healthcare environments for the optimization of care and outcomes. The Care Assure Supervisor facilitates patient care coordination through patient coaching, information transfer, and communication in order to improve continuity of care, enhance the medical management of complex disease, and streamline the intervention process. The Supervisor guides patients through the health care system by assisting with access issues, developing relationships with service providers, and tracking interventions and outcomes. S/he serves as a point of contact for referring physicians, patients and caregivers to provide resources and assistance with accessing clinical and supportive care services.




  • Graduate of an accredited School of Nursing and current licensure as a Registered Nurse in the state of California required. Bachelor’s degree required, Masters preferred.

  • Current BCLS card required. Knowledge and application of pertinent computer programs and imaging software (i.e., MUSE, PACS, etc.).

  • Hospital Fire & Safety Card within 60 days of hire.

    Experience/ Ability/Skills:

  • Minimum 3 - 5 years relevant specialty area experience strongly preferred, i.e. Cardiovascular, Case Management, Orthopedic, Neurology, Spine, Oncology. The incumbent of this position must demonstrate strong verbal communication skills, computer, problem solving and analytics skills, and effective organizational skills with an inter-disciplinary focus. Demonstrate knowledge in the application of pertinent computer programs and imaging software (I.E. MUSE, PACS, etc.); MS Office, hospital based computing systems (i.e. Meditech).

Title: Care Assure Program Supervisor

Location: California-West Hills-West Hills Hospital and Medical Center

Requisition ID: 01554-3525