Sanofi Group Director Learning & Development - Specialty Care Operations in Westborough, Massachusetts

Director Learning & Development - Specialty Care Operations


Genzyme has pioneered the development and delivery of transformative therapies for patients affected by rare and debilitating diseases for over 30 years. We accomplish our goals through world-class research, collaboration with the global patient community, and with the compassion and commitment of our employees. With a focus on rare diseases and multiple sclerosis, we are dedicated to making a positive impact on the lives of the patients and families we serve. Genzyme's portfolio of transformative therapies, which are marketed in countries around the world, represent groundbreaking and life-saving advances in medicine. As a Sanofi company, Genzyme benefits from the reach and resources of one of the world's largest pharmaceutical companies, with a shared commitment to improving the lives of patients.

Sanofi, an integrated global healthcare leader, discovers, develops and distributes therapeutic solutions focused on patients’ needs. Sanofi has core strengths in the field of healthcare with seven growth platforms: diabetes solutions, human vaccines, innovative drugs, consumer healthcare, emerging markets, animal health and the new Genzyme.

Genzyme Corporation (a Sanofi company) and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other characteristics protected by applicable law

JOB DESCRIPTION - Director of Learning & Development

Specialty Care Operations Learning & Development department is the corporate central learning organization responsible for the SCO learning strategy and network, ensures compliant training systems across the network, works with the network to develop learning programs (including compliance training, management & leadership development) and learning technologies to ensure efficient and effective learning solutions. SCO Learning and Development lead the SCO Learning Network that enables business success by implementing effective and efficient learning solutions resulting in competent, engaged employees.

The Director of Learning & Development is responsible for the deployment of the learning strategy across SCO. This role will lead a small team with overall responsibility to direct, evaluate, and recommend people and work performance improvement initiatives, in support of the learning strategy and work across the organization with other learning and development leaders to deploy, maintain, and support the realization of this new culture. The Director will provide consultation to SCO management as well as strategic and tactical direction to initiate learning programs, projects and initiatives (e.g. CBL, Bio Academy, etc.) reporting to the Head of SCO Learning & Development; this role manages the development of the organization’s learning strategy across all manufacturing sites and core corporate functions. Key stakeholders for this role will be site Manufacturing and Quality leadership, as well as functional support sites and their management teams. As a senior member of the SCO L&D leadership team, this role will support all global L&D operations by contributing to learning process design and liaising with key business stakeholders across the SCO network and broader Sanofi divisions and functions.

Success in this role depends on a candidate’s ability to lead through people; influence leaders and managers; manage, mentor and develop direct reports; build relationships with business leaders and to direct the planning, implementation, and management of complex learning programs, projects and initiatives in accordance with SCO L&D strategic plans.

Responsibilities :

  • Direct the development of the competency model to support training and skill development across SCO global functions through exhibiting and sharing knowledge of the program, providing education to others and modeling CBL behaviors.

  • Direct the deployment of the strategy through a team of professionals, consisting of program and project managers and professionals with responsibility to embed this initiative through all levels and functions of SCO.

  • Direct teams in evaluation and development or sourcing necessary content and management of all program timelines.

  • Deploy resources in support of all related SCO strategic learning initiatives including responsiveness to changing priorities.

  • Lead change management program as part of all programs, projects and initiatives.

  • Ensure the availability of business reports and metrics pertaining to programs, projects, and initiatives activities/progress that inform management decision-making.

  • Build and lead the SCO L&D knowledge management process to improve performance,competitive advantage, innovation, the sharing of lessons learned, integration and continuous improvement of the SCO organization.

  • Promote L&D knowledge sharing through the organization's operational business processes and systems by, among others, strengthening links between knowledge sharing and the information systems, and improving integration among information systems in the organization, to facilitate seamless exchange of information across systems.

  • Promote collaborative tools such as activity rooms to facilitate sharing of ideas and work among internal teams and external partners.

  • Provide support for the establishment and nurturing of learning communities of practice, including workshops, one-on-one guidance, and troubleshooting.

  • Share experiences across internal and external learning communities of practice, business units, and networks on innovative approaches in knowledge sharing, including organizing knowledge sharing events (such as knowledge fairs, site visits, interviews, participation in orientation and training sessions, and preparation of case studies/brochures/presentations).

  • Help monitor and evaluate the knowledge sharing program,and liaise/benchmark with internal/external organizations to identify industry trends, best practices and opportunities to leverage across the business.

  • Support development of innovative forms of learning to improve retention and compliance and embed that in the design of learning programs, projects, and initiatives e.g. CBL, Bio Academy, etc.

  • Assist in curriculum and vendor rationalization efforts, design and development of the Learning functions, development of governance and transparency mechanisms, operational processes design, and the setting and enforcement of standards.

  • Influence cross-functional teams without formal authority, work collaboratively with others to solve problems, lead teams and establish strong working relationships.

  • Assist with leading and developing the Learning & Development organization.

  • Participate on the Learning and Development leadership team.


Basic Qualifications

  • Bachelor’s degree in education, training and development, or comparable fields of study

  • Minimum of 10 years’ experience in organizational learning & development team in a global organization.

  • 5-7 years’ experience leading a team of learning and development professionals

  • Experience developing competency models and implementing Competency-Based learning systems and initiatives

Preferred Qualifications

  • Master's level degree in education, training and development, or comparable fields of study.

  • Experience in a GMP regulated environment with strong content knowledge of cGMP/regulatory compliance

  • Experience managing large-scale organizational change initiatives.

  • Manufacturing and/or Quality experience.

  • Knowledge and experience in: learning measurement and evaluation; process and tools for capturing, organizing, and using individual and organizational intellectual assets, such as competencies, best practices, etc.

  • Excellent oral, written and presentation communication skills required and the ability to get consensus and collaboration across many business units; explain complex concepts in layman's language generate enthusiasm; communicate with all levels of management and staff; establishing straightforward, productive relationships; treating all individuals with fairness and respect, showing great drive and commitment to the organization’s mission; and inspire others

  • Ability to coach, motivate, and guide individuals and teams in learning and improving effectiveness; influence decisions within and outside the organization; andlisten effectively, resolve issues, problem solve, time management and prioritization skills a must to ensure success.

  • Proven track record of aggressively driving learning and business strategy bycontributing to operational (short term), tactical (1–2 years), and strategic (3-5 years) planning in support of business plans and strategies

Job: Production

Primary Location: United States-Massachusetts-Westborough

Job Posting: Aug 2, 2016, 6:31:35 AM

Job Type: Regular

Employee Status: Regular