Illinois Tool Works, Inc. Commercial Coordinator in Zeeland, Michigan

Commercial Coordinator at ITW

Job Description

ITW Powertrain Metals Division serves major tier suppliers with tightly toleranced and innovative components for the automotive and industrial markets totaling approximately $300M in revenues globally. The Division holds a leadership position in North America and a growing presence in Europe. The division also supports ITW initatives for our facility in China.

The division drives profitability by leveraging its innovative solutions, design engineering and global footprint.

Position Summary:

The Commercial Coordinator – Powertrain Metals will report to the Manager – Powertrain Metals and will be responsible to assist engineers and sales with all aspects of project management and overall customer service.

Primary Responsibilities:

  • Interacting with ITW Management, Sales professionals, and multiple Global ITW Plant Operations related to quotes using the ITW Quote Database software

  • Sales responsibility involves working directly with customer engineering and purchasing personnel

  • Sell product which involves part searches

  • Interaction with ITW engineering

  • Test data requests/submissions

  • Final price negotiation

  • Sales Report write-ups, etc.

  • Project Management responsibilities being the central point of contact for the customer

  • Duties include maintain Bill of Materials, assigning part numbers, obtaining quotes, creating sales literature, and working with operations and sales from all ITW North America divisions to ensure initial set-up and spot buy orders and payment, etc.

  • Maintain forecast database (SAPHRAN software)

  • Review and sign off purchase orders for accuracy against quote and resolve anomalies with management

  • Responsibility for tool cost recovery from customer ensuring all tool purchase orders and tool expenditures are recorded correctly and re-negotiated with customer accounting and purchase management when necessary

  • Interface between Operations and Sales for any customer requirements

  • Customer forms, packaging data requests, MSDS, supplier surveys, etc.

  • Understand and draft Annual Plan/Long-Range Plan documents for presentation to Commercial Leader

  • Maintain database of current open project activity for Sales professionals

  • Shared General Office Administrative duties as needed

  • Other tasks and duties as assigned

Job Requirements

Position Skills and Experience Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Minimum 4 year college degree in related field or equivalent experience

  • Ability to interact with customers who are often senior purchase contacts and engineering professionals and co-workers on global level

  • Some travel is required

  • Skills should include, but are not limited to:

  • Elevated proficiency within the Office software package, especially PowerPoint presentations and Excel Formulas with linked spreadsheets

  • High level customer interaction skill-set

  • An aptitude to multi-task while maintaining utmost accuracy

  • Ability to exercise discretion and independent judgment and the flexibility to adapt to global conditions such as currencies, language barriers, and work hours related to time-zone differences, often requiring work during non-office hours for Asia, etc.

  • Project management skills

  • Customer Service and good communication skills

  • Strong organizational skills

ITW is an equal opportunity, equal employment, affirmative action employer. We strive to create a diverse and inclusive work environment where everyone is welcome to contribute their unique talents and ideas. We encourage applications from females, males, disabled/protected or other veterans, persons with disabilities, all races and ethnicities, sexual orientations and gender identities. If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please email [Click Here To Join] to request assistance. No other requests will be acknowledged