SMG Food & Beverage Services Runner in Greenville, South Carolina

SUMMARY

This is a hands-on position, providing the highest degree of professional catering service to guests with the goal of achieving customer satisfaction and retention.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Responsible for the setup and tear down of remote and stationary concessions locations and bars
  • Responsible for replenishing food and beverage items during concessions and catering events
  • Responsible for stocking bars before events and bar backing during events
  • Responsible for bussing and handling dishes and glassware during catered events
  • Abides by sanitation and organizational guidelines established by the manager
  • Follow instructions for each event as given by the Food Services Manager and/or Assistant Food Services Manager.
  • Assist with collecting all banquet equipment to include flatware, china, glassware, and serving pieces needed for each event.
  • Assist with preparing garnishes, beverages, condiments, and breads.
  • Assist with preparation and set-up of event room when necessary.
  • Responsible for carrying trays with plates to service stations.
  • Prepares tables with place settings as instructed by the CSM, Assistant CSM and/or Banquet Captain.
  • Attend pre-function meeting for briefing of event details.
  • Provide friendly and courteous customer service at all times.
  • Remain at assigned station and perform duties as assigned according to each event.
  • Report any customer concerns and/or complaints to Banquet Captain or Assistant CSM.
  • Breakdown tables and banquet equipment after each event.
  • Clean and return serving pieces to proper storage area.
  • Adhere to strict grooming and uniform standards and policies of company.
  • Perform other duties as assigned and deemed necessary.

QUALIFICATIONS

  • Knowledge of catering services and terminology preferred
  • Strong guest services skills
  • Ability to get along well with others
  • Ability to receive and carry out instructions in a timely manner
  • Strong sense of urgency
  • Good understanding of sanitation practices

EDUCATION AND WORK EXPERIENCE

  • Minimum of six (6) months of work experience in Food & Beverage service-oriented environment preferred
  • Performing work through repetitive eye/hand coordination.
  • Daily lifting up to 50 lbs. above shoulder level, for up to 5 minutes at a time. Daily carrying up to 50 lbs. up to 5 minutes at a time.
  • Constant standing, walking, stooping. Constant reaching, handling products.

PHYSICAL DEMANDS

  • Performing work through repetitive eye/hand coordination.
  • Daily lifting up to 50 lbs. above shoulder level, for up to 5 minutes at a time. Daily carrying up to 50 lbs. up to 5 minutes at a time.
  • Constant standing, walking, stooping. Constant reaching, handling products.

ENVIRONMENT/CONDITIONS

  • This position is not subject to adverse working conditions.

HOURS OF WORK AND TRAVEL REQUIREMENTS

  • Irregular hours -- nights and weekends

SMG is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled