CAPE FEAR FARM CREDIT FLCA Loan Assistant in Whiteville, North Carolina

Cape Fear Farm Credit is seeking a dynamic Loan Assistant/Customer Service Representative in the Whiteville, NC location. In this position, a Loan Assistant is expected to deliver outstanding service which exceeds the customer's expectations. This position requires the employee to learn and live Cape Fear Farm Credit's core values and core competencies.Essential functions of the job include, but are not limited to:Credit / Lending: Assists in preparng and checking loan documents, commitments, closing papers and loan treatments. Assists in ensuring that required collateral insurance, current financial statements, and other required time-senstive items are properly maintained. Supports the loan officers in all administrative areas of loan delivery.Operations: Assists in daily accounting activities including posting and depositing incoming payments, disbursement of loan funds, loan verifictions, and any other activity required for daily functions of the branch. Ensures that internal controls are maintined in accordance with accounting principles and prescribed policies and procedures.Customer Service / General Administrative: Works with the Branch Office team in reaching business plan goals and objectives through effective product promotion. Ensures existing and potential customers receive prompt, courteous service, and provides general information as to policies and procedures. Maintains a favorable Farm Credit image at a local level through public relations.Required Qualifications include:Associate degree in business, finance, accounting, or equivalent work experienceEffective and efficient computer skills and use of Microsoft Office programsAbility to interact effectively with a diverse group of peopleSelf-motivated, with ability and desire to learn and willingness to apply new procedures and conceptsOrganizational skills with solid oral and writen communication skills.Preferred Qualifications:Three years of customer service experience in a fast pace environment, banking, or mortgage industry